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Professional Experience

Resume

Seeking full-time work as a Program Manager or Project Manager.  I have extensive experience as a leader, manager, teacher, and creator.  I enjoy working in roles that require balancing conflicting priorities, executing critical decisions, organization, creative problem-solving, and cross-functional collaboration to achieve large and small-scale projects or events.

LoveRoseGarden2020-FinalEdits-4015_edite
General Manager & Events Manager
Sacred Ally, (Hybrid) Missoula, MT

October 2024 - Current

  • Bi-weekly reporting to CEO/CFO
  • Lead and managed transition from independent contractor to employee status for all staff members
  • Recruit, manage, and oversee all events
  • Created and launched new collaboration systems to engage and build long-term relationships with local artsist 
  • Created and launched new event collaboration processes, including improving efficiencies and organizational strategies for managing requests and paperwork
  • Supported business in establishing whole venue rental processes and pricing
  • Developed and launched new socioeconomic pricing model to streamline purchasing processes for clients and improve bookkeeping practices for invoicing and reporting. Model ensures that business stays accessible to diverse population of clients while also being scalable over time.
  • Developed and launched year-long system targeted at engaging and supporting local essential workers
  • Developed systems for and manage execution of financial reporting, invoicing, and payroll
  • Assist with website development, updates, and management
  • Navigate customer inquiries and manage main business email
  • Manage business relationships with collaborators, financial backers, and creative contributors.
  • Responsible for managing staff scheduling for practitioners, retail, cacao bar, and event needs
  • Researching information for donation-based tax credits for long-term sustainability of business and greater range of community engagement opportunities
  • Responsible for ensuring business practices align with Federal and State mandates
     
Program Manager, Grow with Google
Google, (Remote) Bay Area, CA

May 2022 - March 2024
 

  • Lead development → launch → optimization for largest product-to-date, the Google Cybersecurity Certificate

    • Managed and coordinated between 80 people on the development team (largest team to date), 45 of whom were Subject Matter Experts (including C-level contributors)

    • Improved SME engagement from 56% to 98% in first 30-days

    • Maintained a 96% average rate of SME engagement per week for duration of project (highest of any GwG project)

    • Vendor coordinator for five external companies

    • 66 weeks of development

    • 1091 assets developed, 77% beta tested, 93% of beta comments addressed in single quarter while finalizing assets prior to launch, 80% of developed assets launched

    • 170 hour educational course backed by 150 world renowned companies targeted to learners without technical backgrounds

    • Product launched within budget and on time

  • Lead summit to launch agile project management for expedited, high-visibility project Google AI Essentials

    • Managed and coordinated between 32 people on the development team

    • All 7 SMEs were C-level executives at Google

    • Maintained 90% average SME engagement rate per week for duration of project development

    • Increased development efficiency by 25% by piloting and implementing new strategies

    • Vendor coordinator for two external companies

    • 33 weeks of development

    • 126 assets planned, 73% beta tested, 100% of beta comments addressed in single quarter while finalizing assets prior to launch, 87% of developed assets launched

    • 13 hours of content targeted for professionals without technical backgrounds to utilize AI in their daily work to improve efficiency

    • Product launched within budget and on time

  • Agile methodology, sprints, and retrospectives

  • Program management with Asana and Google Suite

  • Delivered project milestones on tight TAT deadlines

  • Weekly reporting to C-level stakeholders

  • Developed, lead, and piloted bi-monthly Content Review Meetings to ensure cross-course content alignment, adherence to corporate standards, legal adherence and staff trainings

Project Manager, Fabrication Team
Numina Labs, Oakland, CA

August 2021 - October 2021
 

  • Independent contractor for temporary  6,000 sq. ft. immersive art installation project.

  • Managed project (>50 temporary production staff members)

    • Created project plan including milestones, budgetary considerations, and resource management needs

    • Reported to stakeholders to mitigate risks and escalate blockers​

    • Researched and procured supplies while attending to budgetary considerations

    • Coordinated between the creative team for requirements gathering and stakeholders

    • Ensured project met key milestone deliverables on time

    • Created process documentation and fostered a culture of documentation and open communication between department heads

  • Planned capacity and resource scalability to meet deadlines

  • Coordinated cross-team functions

5th Grade Teacher
Charles Armstrong School, Belmont CA
Private Nonprofit School for Students with Dyslexia

August 2018 - August 2021
 

  • Provided leadership on cross-functional team projects to deliver new teaching methodologies using the latest technologies and
    project-based learning.

  • Provided constructive feedback to upper management regarding team structure and process improvements.

  • Lead team-building events and initiated a culture of document sharing.

  • Supported with interviewing, goal setting, and on-boarding of colleagues.

  • Cultivated an empathy-focused, supportive learning/work environment.

  • Created individualized learning goals in tandem with students/families.

  • On-going coordination with clients (families), colleagues, and staff.

  • Implemented the use of new technology as appropriate to maximize learning, efficiency, and organization.

  • Collected and utilized data to inform curriculum development to
    support student growth over time.

  • Curriculum development in multiple subjects, including cross-curricular, project-based learning activities and field trips.

  • Planned and scheduled homeroom and grade-level events.

  • Managed budget for classroom supplies, field trips, and events.

  • Effectively adapted and delivered curriculum via distance learning model with daily Zoom classes and use of multiple Ed. Tech tools.

Production & Event Manager
Flowtoys, Emeryville CA

​October 2017 - August 2018
 

  • Built out and managed the Production and Event teams.

  • Responsible for developing team onboarding and training materials.

  • Evaluated production processes for efficiency, submitted recommendations to leadership and implemented approved changes.

  • Managed conflicting priorities for both production and events with attention to efficiency, employee satisfaction, and customer service.

  • Managed on-site customer advocacy and product support during events.

  • Oversaw inventory management; both production and events.

  • Oversaw event cash accounting.

 

Business & Events Manager
Black Hammer Brewing, San Francisco CA
​August 2015 - September 2017
 
  • Brought on at founding of the company to establish and manage all full-time and part-time employees.

  • Responsible for developing company onboarding and training materials.

  • Established a positive work environment that minimized employee attrition.

  • Established business protocols and developed comprehensive employee manuals while taking legal compliances into account.

  • Oversaw all cash accounting, till disbursement, and payroll accounting.

  • Managed all event coordination, (public and private) and event accounting.

  • Managed all customer and vendor relations.

6th Grade English & History Teacher
Monterey Unified School District, Seaside CA
​July 2014 - August 2015
  • Curriculum development in multiple subjects, including cross-curricular, project-based learning activities.

  • Cultivated an empathy-focused, supportive learning/work environment.

  • Created individualized learning goals in tandem with students/families.

  • Aligned lesson plans with state and federal teaching standards.

  • Revised and created district-wide English curriculum to adapt to newly adopted Common Core State Standards.

  • Implemented the use of technology as appropriate to maximize learning, efficiency, and organization.

  • Collected and utilized data to inform curriculum development to support student growth over time.

*Additional work experience and extensive volunteer experience available upon request

My Skills
  • Empathetic servant leadership
  • Cross-functional communication & project management
  • Proficient in Jira w/ Confluence, Asana, Slack and Google Suites
  • Influencing without power, humble yet confident
  • Comfortable with C-level communication
  • Time management
  • Conflict resolution and leading difficult conversations
  • Data collection and utilization
    for efficiency and growth
  • Organizational planning and collaboration
  • Creative problem-solving and attention to detail
  • Community and cultural engagement
  • Dedication to customer and employee satisfaction
  • Business acumen; budgeting
     Languages
  • English
  • American Sign Language (conversational)
  • Spanish (learning)
  • Italian (learning)

Education

    Grow with Google

​              Certificate of Completion in Google People Management Essentials
                March 2024

  • Academic Average:  A+

  • Online course taken via Coursera utilizing videos, readings and assessments for learning

  • 10-hours of curriculum focused on effective people management strategies, team goal setting, supporting individual growth and development for direct reports, and individual success as a manager.

    Grow with Google

​              Certificate of Completion Google AI Essentials
                March 2024

 

  • Academic Average:  A+

  • Online course taken via Coursera utilizing videos, readings and assessments for learning

  • 10-hours of curriculum focused on using generative AI tools to help boost productivity and enhance my professional work, writing effective prompts, and using AI responsibly by identifying AI’s potential biases and avoiding harm.

    Grow with Google

​              Beta tested and completed pre-launch version of the Google Cybersecurity Course

     Spring 2023

  • Academic Average:  A+

  • 167-hour curriculum focused on the foundations of Cybersecurity, managing security risks, networks and network security, tools (Linux and SQL), assets, threats, and vulnerabilities, detection and response, automation with Python, and preparing for jobs in the industry.

  • As a Program Manager on the project I was closely involved in the development of the course including beta testing and retook the course immediately prior to launch to ensure all bugs had been resolved. I completed the course but did not receive a certificate because it was not yet live.

    University of California Berkeley Extensions

​              Certificate of Completion in Technology Project Management
                October 2020 - March 2021

 

  • Academic Average:  A+

  • 18-week, 30-hour per week, virtual, e-learning, live Bootcamp course.

  • Click the "info" button above for course description.

  • Project-based course integrating individual, partnered, and small group projects for learning.

  • Utilized Jira w/ Confluence, Asana, Wrike, Monday.com, and Google Suites to manage projects

  • Click here to see Love Wolf's project comparing the various SW Development lifecycles and PM Methodologies.

  • Click here to see Love Wolf's cumulative project based on correctly managing an Agile project previously mismanaged by a competing company. 

             
              Learning & The Brain Conference: Educating with Empathy

               Certificate of Completion

​               February 15th - 17th, 2019

  • 3-Day, 8 hours per day, world-renowned Educational Conference

  • Click the "info" button above for conference website link

  • Sponsored by Public Information Resources, Inc. and Stanford University School of Education

  • Workshops and lectures on research-based, data-driven educational strategies centered on empathy

  • Click here to see Love Wolf's summary presentation slide deck

 

              University of Montana
​              Bachelor of Arts in Elementary Education and Teaching

                  August 2008 - June 2014


Graduated with Honors (3.67 GPA)

Academic Average:  A+
     Consistently Earned Scholarships and Awards for Academic Excellence and Dean's List Awards

Mathematics Concentration

Literacy Endorsement

     Highly competitive 2-year program for literacy assessment and curriculum development

     

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